1. Coverage Overview

  • Our coverage terms aim to provide clear and comprehensive information about the products and services we offer.
  • This document outlines the scope of coverage for our fresh vegetables and fruits, including any limitations or exclusions.

2. Product Quality and Freshness

  • We strive to deliver fresh, high-quality vegetables and fruits sourced from trusted suppliers worldwide.
  • Our products undergo rigorous quality control measures to ensure freshness and safety.

3. Guarantees and Warranties

  • We guarantee the quality and freshness of our products upon delivery.
  • If customers are dissatisfied with the quality of the products received, they may be eligible for a refund or replacement, subject to our refund policy.

4. Product Availability

  • While we make every effort to maintain adequate stock levels of all products, availability may vary depending on factors such as seasonal variations and supplier availability.
  • In the event that a product is out of stock, customers will be notified promptly, and alternative options may be provided if available.

5. Storage and Handling Instructions

  • To ensure the longevity and freshness of our products, we provide recommended storage and handling instructions.
  • Customers are advised to follow these instructions carefully to maintain the quality of the products.

6. Limitations and Exclusions

  • Our coverage terms may have limitations or exclusions based on factors such as product type, storage conditions, and usage.
  • Customers should review the specific coverage terms applicable to each product or service before making a purchase.

7. Responsibility for Product Inspection

  • Customers are responsible for inspecting the products upon delivery and reporting any issues or concerns to our customer support team promptly.
  • Failure to report issues within a reasonable timeframe may affect eligibility for refunds or replacements.

8. Communication Channels

  • We encourage open communication with our customers and welcome any questions or concerns regarding our coverage terms.
  • Customers can reach out to our customer support team via contact details for assistance.

9. Changes to Coverage Terms

  • We reserve the right to update or modify our coverage terms at any time without prior notice.
  • Changes to coverage terms will be effective immediately upon posting on our website.

10. Customer Acknowledgment

  • By using our products or services, customers acknowledge that they have read, understood, and agreed to the coverage terms outlined in this document.