1. Shipping Methods and Carriers
- We offer shipping services for our fresh vegetables and fruits worldwide.
- Shipping methods include all the preferred ones.
- Carriers may include reputable shipping companies such as FedEx, DHL, and UPS.
- Shipping Locations and Restrictions
- We ship our products to locations worldwide, subject to local regulations and import restrictions.
- Certain products may be restricted or prohibited from shipping to certain regions due to agricultural regulations or other legal requirements.
3. Processing Time
- Orders are typically processed within [processing time, e.g., 1-2 business days] after payment is received.
- Processing times may vary depending on product availability and order volume.
4. Shipping Time
- Estimated shipping times vary depending on the destination and chosen shipping method.
- Customers will receive a shipping confirmation email with tracking information once the order has been dispatched.
5. Shipping Costs
- Shipping costs are calculated based on the weight of the order, destination, and chosen shipping method.
- Customers can view shipping costs during the checkout process before completing their purchase.
6. Customs and Import Duties
- Customers are responsible for customs duties, taxes, or other fees the destination country imposes.
- Customs policies vary by country; customers should contact their local customs office for more information.
7. Delivery
- Delivery times may vary depending on factors such as customs clearance, local postal services, and unforeseen circumstances.
- We are not responsible for delays in delivery caused by factors beyond our control, such as natural disasters or transportation strikes.
8. Delivery Confirmation and Signature
- For security purposes, some shipping methods may require a signature upon delivery.
- Customers can request specific delivery instructions or authorize someone else to receive the package on their behalf.
9. Order Tracking
- Customers can track their order status and shipment location using the tracking information provided in the shipping confirmation email.
- If tracking information is not available or if there are any issues with the delivery, customers can contact our customer support team for assistance.
10. Shipping Policy Changes
- We reserve the right to update or modify our shipping policy at any time without prior notice.
- Changes to the shipping policy will be effective immediately upon posting on our website.
11. Contact Information
If you have any questions or concerns about our shipping policy, please contact our customer support team using the contact details given.