1. What shipping options are available?

We offer a variety of shipping methods to meet your needs, including standard, expedited, and next-day delivery, depending on your location and order size.

2. How much does shipping cost?

Shipping costs vary based on location, order size, and the chosen shipping method. Exact shipping rates will be calculated during checkout.

3. How long will it take for my order to be delivered?

Delivery times depend on your location and the selected shipping option. Standard shipping generally takes 3-5 business days, while expedited options can shorten delivery times.

4. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor your package’s progress.

5. What should I do if my order arrives damaged or with missing items?

Please inspect your order upon delivery. If you have any questions, contact our customer service team within 24 hours. We will work with you to resolve the situation.

6. Do you offer international shipping?

Yes, we do offer international shipping to select countries. Shipping times and costs for international orders may vary depending on the destination.

7. Can I change the shipping address after placing an order?

Once an order has been placed, changes to the shipping address may not be possible. Please double-check your address before completing your order. Contact customer service for assistance.

8. What happens if I’m not home to receive my delivery?

If you are not home, our carriers may leave your package at a safe location. For perishable items, please arrange for someone to receive the order. You may also request a preferred delivery date.

9. Do you offer free shipping?

We occasionally offer free shipping promotions. Please check our website or subscribe to our newsletter to stay updated on current promotions.

10. What if I need to cancel my order?

You may cancel your order before it has been shipped. Once the order has been shipped, it cannot be canceled. Please contact customer service for further assistance.